1. Products and Services
Our website offers customized artworks for Steam profiles. Artworks can be purchased in standard format or with customization requested by the customer.
2. Payments
Payment must be confirmed before the artworks are delivered. All prices are in US Dollars (USD), unless otherwise indicated.
3. Payment Methods
- PayPal
- Stripe
- Mercado Pago
- Credit cards
- Pix
4. Delivery
Customized artworks: delivery within up to 48 hours, which may vary due to:
- Time zone differences (Brazil time)
- Previous orders placed before yours
The 48-hour period is an estimated timeframe; we always strive to deliver as quickly as possible.
5. Review Requests
By making a purchase, customers agree to receive invitations to review and rate their orders, which may be sent via email or other provided contact methods.
6. Refund Policy
After the artwork has been delivered, refunds are not possible, including in cases of dissatisfaction with customization.
7. Copyright
All artworks created by the website are the intellectual property of the artist.
The customer acquires only the right to use the purchased artwork for their Steam profile or personal use.
Reproduction, sale, or distribution of the artworks without the express authorization of the artist is prohibited.
8. User Responsibilities
The user is responsible for providing correct information for customization, including:
- Profile name or link
- Color preferences
- Additional text
The website is not responsible for errors caused by incorrect information provided by the customer.
9. Limitation of Liability
The website is not responsible for:
- Indirect, incidental, or consequential damages arising from the use of the artworks
- Technical problems, service interruptions, or payment platform failures
- Misuse of the artworks by third parties
10. Data Privacy
We respect users’ privacy. Collected data is used solely to process orders and communicate regarding the purchase. Personal information is not shared with third parties, except as required by law.
11. Acceptance of Terms
By making a purchase, the user confirms that they have read, understood, and agreed to these Terms and Conditions.
12. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on the website and take effect immediately after publication.
13. Contact
If you have any questions or issues, please contact us via the website form or the email provided in the “Contact” section.